Privacy Policy

Information we collect

• Account details such as name, email, and authentication identifiers.
• Learning activity: lesson progress, practice attempts, feedback, and preferences.
• Audio you upload or record for pronunciation analysis and shadowing feedback.
• Device and usage data (browser, device type, IP-derived region, timestamps) to maintain security and performance.
• Billing information processed by our payment provider; we do not store full payment card numbers.

How we use data

• Provide the service, personalize exercises, and surface relevant content.
• Analyze audio to deliver pronunciation scores and coaching.
• Monitor reliability, prevent abuse, and secure accounts.
• Improve the product through aggregated analytics and troubleshooting.
• Communicate with you about updates, billing, and support.

Sharing and third parties

We do not sell your personal information. We share data only with service providers that help us run Spokira (for example: cloud hosting, analytics, payment processing, email delivery, and voice/AI infrastructure). These providers are bound by contracts to protect your data and use it only as instructed.

Data retention and security

We retain personal data only for as long as needed to provide the service or comply with legal obligations. Audio recordings tied to practice sessions may be stored to deliver feedback and improve models; you can request deletion at any time. We use encryption in transit, restricted access, and regular monitoring to safeguard information, though no method is perfectly secure.

Your choices and rights

• Access, correct, or delete your account data by contacting support.
• Export key learning records or close your account upon request.
• Opt out of non-essential marketing emails via the unsubscribe link.
• Manage cookies and analytics preferences from your browser settings.

Children

Spokira is not directed to children under 13, and we do not knowingly collect personal information from children under that age. If you believe a child has provided us data, please let us know so we can remove it.

Contact

For privacy questions or requests, email support@spokira.com.